Reminder to all our members that your Re-Centre or Re-Express card (and key tags) are the only items that can unlock and open the depot doors.
All bags scanned after a card are linked to that card/online account. This is how we know which bags are yours and can credit your account.
- Scan your card (or key tag) to open the door and start the transaction.
- Scan each bag you wish to link to your account.
- Close the door once all your bags are inside the depot to end the transaction.
Keep in mind…
- If someone else is already at the depot putting bags inside, please WAIT until they are finished. This is important, not only because of physical distancing due to COVID-19, but also because a transaction is in progress. If you do not want your bags to be associated with another member’s account, stand back and wait for your turn.
- The automatic locking mechanism takes a few seconds to activate once you have closed the door. In fact, you will hear the distinct click of the locking mechanism activating. If you feel the need to double-check that the door has indeed locked properly, wait about 30-45 seconds to give the locking mechanism the chance to activate.
Have a quick look at our handy video below or view the How Re-Centre Works page of our website to make sure you are correctly using the depots.
