Always Scan Your Card, Then Your Bags!

Reminder to all our members that your Re-Centre or Re-Express card (and key tags) are the only items that can unlock and open the depot doors.

All bags scanned after a card are linked to that card/online account. This is how we know which bags are yours and can credit your account. 

  1. Scan your card (or key tag) to open the door and start the transaction.
  2. Scan each bag you wish to link to your account.
  3. Close the door once all your bags are inside the depot to end the transaction.

Keep in mind…

  • If someone else is already at the depot putting bags inside, please WAIT until they are finished. This is important, not only because of physical distancing due to COVID-19, but also because a transaction is in progress. If you do not want your bags to be associated with another member’s account, stand back and wait for your turn. 
  • The automatic locking mechanism takes a few seconds to activate once you have closed the door. In fact, you will hear the distinct click of the locking mechanism activating. If you feel the need to double-check that the door has indeed locked properly, wait about 30-45 seconds to give the locking mechanism the chance to activate.

Have a quick look at our handy video below or view the How Re-Centre Works page of our website to make sure you are correctly using the depots. 

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